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Futaba 6EX, 7C and TM-7 Service
Advisory
Updated 01/30/08
This service advisory affects only owners of the Futaba TM-7 module and 6EX
and
7C FASST systems. Each FASST transmitter contains a unique eight digit
identification code, programmed at the factory to identify the respective
transmitter
and to allow a receiver to be paired only to that radio’s signal.
Recently we have
learned that a very small number of the TM-7 modules, and 6EX
and 7C FASST
systems were incorrectly coded with a common code number during the
manufacturing
process. These units were subsequently sold prior to our awareness
of the situation.
If two or more units, utilizing this common identification code, were to be in
use
simultaneously, they may cause interference with one another. Please note:
Units which
utilize the correct identification code will not be affected by
these units.
We’re extremely confident that this is not a widespread problem. However, to
catch
any possible incorrectly coded units in the field and to give you peace of
mind that your
system is not affected, we have set up test stations at
participating hobby shops throughout
the country where you will be able to
determine -- within a matter of minutes -- whether or
not your transmitter is
affected, at no charge to you. There are 100 such Test Stations in
place now,
and the number will be increased to 500 over the next two to three weeks.
Please
see:
http://2.4gigahertz.com/techsupport/service-advisory-tm7-7c-6ex.html#list
for a listing of these testing stations. Or, if you prefer, you may send it in
to our service
center and we will analyze it for you at no charge. If any
problem is found, it will be replaced.
We will gladly pay the postage for
returning the unit and sending it back to you.
If you have questions or concerns, please do not hesitate to contact our Futaba
Service
Center at: 217-398-0007 or via email at:
service@futaba-rc.com. Our staff is
available
to you Monday-Friday, 8am-5pm U.S. Central Standard Time.
Precautionary Measures and Information-
It is important to note that the precautionary measures are relevant only to the
Futaba
FASST items with serial numbers as described below. To determine if your
transmitter
might be affected, look on the bottom of the transmitter case. If
using the TM-7 module,
the serial number is located on the inside portion of the
module:
6EX: A7xxxxxxx without the “I” (Inspected) sticker
7C 07xxxxxxx without the “I” (Inspected) sticker
TM-7 07xxxxxx without the “I” (Inspected) sticker
The precautionary measures do not apply to systems that utilize a serial number
as noted
below:
6EX ALL A8xxxxxxx or systems with the A7xxxxxxx serial number which include the
“I”
(Inspected) sticker
7C ALL 08xxxxxxx or systems with the 07xxxxxxx which include the “I”
(Inspected)
sticker
TM-7 ALL 08xxxxxx or modules with the 07xxxxxx which include the “I”
(Inspected)
sticker
1) As with all radio control equipment, we strongly suggest that you pre-flight
your aircraft
thoroughly prior to flying. When flying at a location with other FASST owners, prior to flying
we suggest that all pilots briefly activate their
systems simultaneously to check for any
interaction between units. If any
interactions should occur, do NOT fly. Return the unit to
the Futaba Service
Center for immediate replacement.
2) Each time that your transmitter is turned on, it is imperative that you allow
the FASST
system an adequate amount of time to thoroughly boot-up completely
before shutting down
the transmitter. After the
battery voltage appears on the LCD, we recommend allowing the
system to
remain on at least one (1) additional second prior to turning off the power to
the
transmitter.
3) If the transmitter and receiver have lost their binding which required them
to be re-linked,
we recommend returning them to the Futaba Service Center for
analysis. This is not expected
behavior and should be investigated accordingly.
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FUTABA ADV
